Culture, Geography, and the
Anthropology of Work: Textual Understandings of Equilibrio and Solidaridad
in the Mondragon (Basque) Cooperatives1
Mary Abascal-Hildebrand2
Abstract:
This essay showcases how members of the
renowned Basque worker cooperatives in Mondragon extend their workplace ethos
into local and regional communities in the form of general economic and
community development that yields work as multiple geographies of power. This
is an anthropology of work not yet found in the literature on these
cooperatives or in the literature on interpretive anthropology because this
form of anthropology stems from an integration of the two, as a “philosophic
anthropology.” A philosophic anthropology provides insights into the social and
communicative systems of a community using a theory of text (Ricoeur 1997,
128). The value of a philosophic anthropology is that it derives from an ethics
perspective on the study of communities and cultures, in that it views culture
as a text its members create. Philosophic anthropology provides the basis for
the general way to address the significance of social relations in enabling us
to move from being individuals to being members of a community – to emphasize
that work committed to community well-being strengthens social bonds. A case
study of one cooperative, Irizar, illustrates the essay points.
Introduction
The
Mondragon cooperatives in the Basque country reflect a commitment to balancing
members’ interests as both workers and owners. The cooperatives account
expressly for the ethical significance of work in meeting community, regional,
and societal needs. Studying these cooperatives illustrates how a narrative
theory approach to the study of work can expand typical geographies of power
from local/regional into regional/national and then into national/international
geographies as a calculus (Abascal-Hildebrand 2000a). Although this orientation
is not found in the literature on these cooperatives, on the geography of
power, or on interpretive anthropology, narrative theory can unify interpretive
anthropology to more deeply explore the
geography of power.
In
particular, I propose studying the cultural organization of these cooperatives
as text. Paul Ricoeur, a philosopher and theologian interested in an ethics
approach to narrative theory, urges the study of culture, politics, and
economics as a textual unity and refers to such an approach as “philosophic
anthropology” (1997, 128). He is particularly concerned about the way in which
concrete historical communities (1997) might more consciously form attitudes
about economics and politics to serve a community’s culture rather than to
assault it.
Rationale for a Philosophical Anthropology of
Work
First,
an anthropology of work can be grounded in the local geography of a specific
workplace, since a specific workplace nurtures the meaning systems that develop
across time and from within patterns of related ethos. Second, a study of work
becomes more fully anthropological when it acknowledges the community that
surrounds a workplace, especially the community’s traditions, expressions of
power relations, and language systems. Third, attention to a community’s
complexities can explain rather than confuse the way in which elements of work
comprise and express a set of meaning systems in narrative terms as sets of
intricacies among a system of intricacies. As this complex organization of
cooperatives demonstrates the advantages inherent in forming culturally
coherent and localized workplace practices, the cooperatives also show how
their work ethos emerges from and is committed to communal attitudes, workplace
principles, and local/regional/national economic development.
Furthermore,
now that these 110 or so cooperatives and their more than 58,000 worker-members
have a small but growing international presence (6 percent of the
worker-members are now located internationally, with a projected 20 percent
being international by 2005), their success has captured the attention of
others who seek to adapt MCC principles across cultural contexts (McLeod 1997).
Their international expansion challenges them to find ways to adhere to their
social principles in the face of the pernicious nature of power and competition
expressed in megamergers and rampant globalization (Cheney 1999, Huet 1997).
Culture as Text
Cultural
contexts are textual because their interrelated elements tell a story;
anthropologists refer to cultural stories as meaning systems. Since a story can
be told and retold using various interpretations of a culture’s meaning system,
and since a story is depicted according to the way in which the cultural
elements are plotted around one another, varying approaches to anthropology
yield various depictions of meaning systems. Functionalism yields one sort of
story; structuralism yields another; approaches that were more or less void of
theory yield another; and interpretivist approaches yield yet another
(Goldschmidt 2000).
Therefore,
a textually organized anthropology of the Mondragon cooperatives offers
insights for culturally minded practitioners interested in the anthropology of
work and community-based economic development. Theorizing a community as a text
is particularly useful because the idea of a text promotes a conscious attempt
to draw together complex cultural elements with complex historical elements,
not to simply restate culture or history, but to refigure a cultural system.
A
narrative theory approach to interpretation can evoke a more conscious stance
about a broad set of historical conditions regarding a place and its space
across time, a contribution Goldschmidt (2000) claims anthropology has made to
philosophy. Likewise, as shown in this essay, philosophy is in a position to
make contributions to anthropology regarding theories of interpretation.
Research Activities
I
conducted seven field study visits from 1995 to 2000, some on my own and some
with small groups of students, colleagues and area professionals gathered from
my activities at the University of San Diego and the University of San
Francisco. The data were developed from a series of participant observations,
visits, and research conversations held in the cooperatives, the town of
Mondragon, and in the surrounding region (Abascal-Hildebrand 2000b).
Additionally,
reports to several anthropology meetings have helped me sort through the
various insights gleaned from the study visits (Abascal-Hildebrand 2000c,
1999b, 1998, 1997, 1996). We also reviewed related literature
(Abascal-Hildebrand 2002; Cheney 1999) and other published sources of
information as well as video materials on these cooperatives. We expanded our
analysis of the field study data with a philosophical theory of narrative which
enabled us to arrange the various elements of the field study to in order
understand them from a variety of perspectives and so connect and reconnect our
understandings of the various elements of the larger MCC narrative (Gabriel
2000).
We
presented our various analyses in public radio formats (Abascal-Hildebrand
2001b; Perez 2001b) and in papers presented at a 2001 conference we designed
for the University of San Francisco entitled, “The Good Workplace”
(Abascal-Hildebrand 2001a; Coates 2001; Graves 2001; Hoffman-Marr 2001; Kasmier
2001; Lorenzo 2001; Newcomb 2001; Olsen 2001; Perez 2001a; Ramirez 2001; Savard
2001; Schultze 2001; Simmons 2001; Tulley 2001; Wolf 2001; and Zaricznyj 2001).
We showcased MCC’s social principles and illustrated the way they portray MCC
worker-members’ conceptions of geography, power, and work.
Geography, Power, and Work
Mondragon
members’ approach to power is constrained, moderated by communal commitments to
worker dignity and the realities associated with confronting the ideal they
hold. Members believe they must be vigilant about the finances of the company
not only to protect economic activity to serve their needs as owners but also
to provide for their needs as workers. Both sets of needs are interrelated.
Members of the cooperatives refer to one another as socios (associates),
and they express their commitment to associate with one another by balancing
the operative elements of their association. They refer to their
conception of balance as equilibrio, which derives from a cultural
commitment for solidaridad (solidarity) in both the workplace and in the
community. In reviewing proposed policies, for example, they routinely seek
first to assure that their decisions will also aid the economic well-being of
the community itself, not merely advance the MCC organization or protect the
worker-members apart from others in the community.
Solidaridad
is a significant element of the communicative patterns found in Mondragon
and is described by Cheney (1997, 72) as taking many forms. He explains eight
solidarity forms, seven of which are productive while the eighth is
destructive. The first seven solidarity response forms are oriented not only
toward a particular cooperative but also toward wider community and regional
needs:
• Interpersonal:
One-to-one employee assistance and support;
• Remunerative: Maintaining a narrow salary range
as required by statute;
• Intra-firm: Character of employee relations and
work climate in the organization as a whole;
• Inter-firm: Shared resources and expertise,
especially in light of fluctuations in performance;
• Local: Ties to and investments in the immediate
community;
• Ethnic/national: With Basque language and
identity;
• International: With “cooperativisim” and the
cooperative movement;
• Inauthentic or Misguided: As “cover” for
incompetence or poor performance.
Textual solidarity can unify the seven
productive forms. A critical interpretive philosophy of text foregrounds
historic conceptions of culture and its relation to a geography of power and
work.
A Cultural Geography of Power and Work
The
cooperative group retitled itself in 1993 as the Mondragon Cooperative
Corporation (MCC) to refer more particularly to its origins. The corporation’s
name reflects its historical and projected purpose in three ways. First, its
new name continues to ground it to its geography of origin, Mondragon. Second,
it is a corporation that governs itself as a cooperative. Third, MCC is a
cooperative corporation, a type of holding company organized to enhance the
relationships among the member cooperatives and position the group to support
even more responsive economic development both in and beyond the Basque region.
The
Basque country consists officially of three provinces in Spain (there are three
more Basque provinces in France) which form one of Spain’s seventeen autonomous
regions, providing their own education, judicial, law enforcement, and transportation
systems even though the Spanish government also provides those same systems. A
fourth province, Navarra, is not officially a member of the group owing in part
to Navarra’s Carlist history, but it still benefits from Basque sensibilities.
Mondragon
is the Spanish place-name for the town that numbers more than 80,000 residents.
Mondragon grew from a village founded in the 11th century; Arasate
is the Basque place-name for the village. The provinces are known also by
their Basque name, Euskede (the land where Basque is spoken). MCC
has chosen to retain the Spanish version of the town’s name. Mondragon
is written by the Basques with no accent on the final syllable; this essay
follows that practice.
Because
of their physical geography, Basques on both sides of the border between France
and Spain have observed myriad passages of peoples over many millennia. Before
the Romans the Goths, the Moors, and others criss-crossed the remote mountain
passages of the Pyrenees, bringing to the Basque their social, political, and
cultural influences. The most pivotal influences may have been the 16th
century development of the monarchy of Ferdinand and Isabella, the relative
industrialization of northern Spain, the political aspirations of dictator
Francisco Franco that ushered in the Spanish Civil War, World War II (which
added to the dictators’s power), and the aftermath of both World Wars
(Kurlansky 2000).
While
cooperatives are not new to European or world landscapes, the Mondragon
cooperatives developed as they have partly as a response to the period of
poverty known as the Great Hunger (Lezamiz 2000) and the catalyzing influence
of a quietly charismatic priest. Josè Marìa Arizmendiarrieta (informally known
also as Arizmendi, or Don Josè Marìa) was sent to Mondragon in 1941 and opened
a village school in 1943 that provided both technical and academic education.
That school became the precursor to the Mondragon Corporation’s joint focus on
humanities education and industrial development.
Furthermore,
in geographical and cultural terms, the Mondragon group and its Basque region
reflect a people bound together by deeply rooted associative instincts and
traditions that uphold work as a dignified activity. This attitude is a
long-cultivated one embedded in Basque social and political history. Some say
the Basques emerged from this region, that they did not come from beyond the
Caspian Sea as did most Europeans – that they may even be Europe’s first
people. Paleolithic cave-dwellers in the region are thought by some to be
connected to the Basques as Europe’s first people. Basque DNA is distinctive
and the language, too, is like no other (Kurlansky 1999).
Some
say, too, that the Mondragon cooperatives’ uniqueness could only have emerged
from this particular geography, prompted by these particular people, at this
particular moment in time and space (Bealmann 2001). Others agree that while
the conditions were unique, many of these ideas can be developed elsewhere with
enough attention to creating integrated workplace practices (Whyte and Whyte
1991) that reflect the concrete historical meaning systems of a community
(Abascal-Hildebrand, 2000b).
Work
practices in the MCC illustrate the cooperatives’ unique relationship to
history, culture, and power. In the case of these socios, power is the
capacity to generate, not the ability to dominate. The socios believe
they are obligated to develop economic power as a means for living as, not
merely in, a community. The socios’s community acknowledges a common
ethos, emerges from a common history, and embraces a shared set of morès to
form a civic sensibility within the geography/ies it shares with neighboring
communities to contribute to a wider well-being (Abascal-Hildebrand 2001b).
Basque
history is full of references to such morès, known as derechos humanos (human
rights) and fueros (rights to self-governance). An example of the
Basques’ expression of such cultural norms was their response to imposed
taxation by Ferdinand and Isabella at the turn of the 15th cenury.
The Basques thought it was unfair for royalty to claim exemption from taxation
just because they could prove their lineage. The Basques proclaimed, en
masse, at a gathering held in the then-capital of Gernika, under its
symbolic oak, that they, too, could prove a lineage and thus were also noble.
They, too, were hijos de algos (the sons of someone), and would
henceforth pay no taxes to the emerging monarchy. Furthermore, they believed
they ought to be able to govern their own work, as work was their tie to
creation, an expression of their family and community ties, and not merely a
means for others’ purposes. Thus, taxation could also not be imposed upon them.
It
is an interesting contradiction that these Basques claimed an elitist position
in order to express democratic impulses. A morphology of the phrase hijos de
algo is instructive: the term became conflated as hidalgo, and was
used as an honorific, “honorable,” only later to become a surname. Also later,
a binary honorific, Don (for men) or Duena (for women), overtook hidalgo
and is still applied widely.
MCC
is unique because worker-members have been able to develop their norms into
social principles that guide this large corporation of highly sophisticated and
integrated organizational mechanisms. The mechanisms are a weave of shared
organizational and local power relations, social principles, and sophisticated
economic development theory applied in both regional/national and
national/international settings.
MCC
is also unique, perhaps in the world, because its accomplishments are evidence
that principled workplace mechanisms can produce complex successes – despite
the claims of those who believe only conventional business forms can provide
large-scale economic results. While there is no organization comparable to MCC,
even staunch empiricists would acknowledge that studying a unique case is vital
to better understanding the general case.
Studying
the cultural hallmarks of the MCC illustrates the problems in conventional work
and economic forms (Abascal-Hildebrand 2000b). Studying this cooperative can
gude those seeking insight about what constitutes a “good” workplace (Lorenzo
2000) that advances the democratic
promise of work as a major conduit for social change (Boyt and Kari 1994) and
offers shared ownership as a reasonable way to forge more sustainable regional,
national, or even global development (Gates 2000).
Conventional
economics promote competition as the first order of enterprise regardless of
the effect it has on the most vulnerable and those whose labor supports the
enterprise. Such competition is a conventional Darwinian notion based on brute
survival of the fittest, which is different from survival based on adaptation,
especially cultural adaptation. Conventional competition is also based on the
principle of non-satiation, from Milton Friedman’s brand of economics, which
promotes survival-at-all-costs competition as central to economic practice.
Friedman’s stance is that the algebra of a business must be fiercely
competitive as there can never be enough profit, enough manipulation of a
workforce, enough advantage to management, and so on (Heilbroner 1997).
MCC’s
organization, however, has a different algebra when it comes to power and
competition. Its economic mechanisms derive from a set of social relationships
designed to communally seek creative ways to develop advantages for the work
that goes on within each cooperative and to organize the workplace so it also
meets the needs of the workers as well as the surrounding communities
(Abascal-Hildebrand 2000b). In short, MCC’s approach to competition reverses
Friedman’s assertions (Rahman 1997). My field studies confirm how MCC bases
competition within its social principles as the pursuit of more quality jobs
for members plus economic development for the region, more creative financial
strategies to serve its own growth and the banking needs of its neighbors, more
intricate work-support processes for members as well as for the businesses it
incubates and sends forth into the various communities in the region, and as
more educational opportunities for those who seek them, whether they become
associated later with the cooperatives or not (Abascal-Hildebrand, 2000b).
Mondragon’s Social Principles As
Ethos-in-Action
MCC’s
weave of social principles and economic development is ethos-in-action,
designed to elevate the quality of work and address the complexities of
ownership. Both sets of needs are considered in tandem, but members’
needs as workers come before members’ needs as owners. While this may stymie
conventional development enthusiasts, there is a dynamic purpose to worker
sovereignty; workers themselves are the progenitors of the policies that allow
for a dynamic balance. The socios themselves shift the two priorities
back and forth in making decisions about work and resource allocation.
Accordingly, equilibrio is governed within a set of cultural morès the socios
enact to achieve balance, again not for themselves as individuals, but for
their communal commitment to one another’s well-being in solidaridad.
Thus, solidaridad is what enables worker-members to achieve equilibrio
between what might otherwise be seen as competing needs for profit
generation and quality-job creation. The socios point out that forging a
communal good is actually what enables each member of a community to prosper –
which is the opposite of the individualistic stance toward prosperity.
The
basic MCC organizing precepts are social principles (Ormaechea 1994). They
enable each cooperative, as well as the MCC group itself, to pledge allegiance
to each principle separately and protect the interdependence of the principles.
The principles are premised on both rights and responsibilities to embrace
management as well as develop quality jobs. First the five rights, then the
five responsibilities, follow:
• Open Membership: Membership is open to all
men and women regardless of political, ethnic, or national membership otherwise
who demonstrate the capacity to learn the jobs MCC is able to create. This
principle is the expression of the right of workers to associate;
• Democratic Organization: Each member has the
same status as any other member because “one person equals one vote.” Status is
not related to job or seniority, but is based on democratic organization. This
principle is the expression of the right of workers to participate fully in
developing an organization;
• Sovereignty of Work: Persons are the main agent
for transforming society and producing its products – products are not viewed
as what transforms a society. Each person deserves a fair distribution of any
wealth produced. This principle is the expression of the right of each worker
to have contributions recognized equitably;
• Capital as Instrument: Capital is merely an
instrument of those who labor to produce it, and it is merely necessary for
business and community development. Paying for social capital with financial
capital is accomplished through quality work that produces quality products and
services. This principle is the expression of the right to designate
investments that assure quality jobs;
• Participation in Management: Authentic
participation includes progressive development of self-management and
self-managed units where workers and management jointly share in governance.
This principle is the expression of the right to self-govern.
Not surprisingly, in Mondragon rights are
seen as companions to responsibilities. Accordingly, the remaining principles
are responsibilities:
• Wage Solidarity: Earnings distribution is based
on each cooperative’s profits and on mechanisms they design for sharing gains
and risks equitably. This principle is the expression of the responsibility to
govern so that both individual and group benefits;
• Cooperation among Cooperatives: Members search
for linkages and synergies that come from within the larger group, the pooling
of profits for a variety of needs such as social security, and the transfer of
members across the various cooperatives to preserve the right to decent work.
This principle is the expression of the responsibility to preserve the
interdependence of work and life;
• Social Transformation: The creation of new,
quality jobs and the support of community development initiatives depend on the
reinvestment of profits in workplace development. This principle signifies the
responsibility of members to defer the personal use of portions of profits so
that designated portions of profits can be used to enhance community
development;
• Universality: Members are supportive of all who
work for democracy, social well-being, and peace and justice. This principle
illustrates the responsibility members accept for recognizing local as well as
distant communities as equally deserving of citizen action;
• Education: This principle serves as the nexus
for the foregoing principles, since it illustrates members’ dedication to
creating sufficient human and economic resources for cooperative education,
personal and professional development and training opportunities across the
life-span from preschool through retirement. This principle illustrates the
responsibility members accept for retaining education as the principal means
for economic and community development.
In solidaridad the MCC socios share
in both risks and rewards. Solidaridad governs their commitment to
spread the risks and the fruits of their labor more equitably across the
cooperatives and into the communities in which they live. These risk-management
mechanisms are linked intricately with one another and are found throughout the
MCC organization. To understand the mechanisms it is first necessary to
understand the structure of MCC.
MCC: Organization and Culture
The
cooperatives are organized as a type of holding company which differs from
other holding companies in that each cooperative can maintain autonomy yet get
support for and subscribe to the social principles across the 110 or so
cooperatives. The group’s membership totaled more than 53,000 in 2000, up from
42,000 in 1998 and 46,000 in 1999, a 50% gain over projections for the two-year
period. The actual number rises and falls with additions and divisions or
mergers even though over the group’s 46 year history very few have voted to
leave the group to organize themselves as separate entities. Only one
cooperative failed, and that was due to a complex set of circumstances. Even
then, not one of the members of that cooperative lost work – they were
integrated into other cooperatives. Each was protected by the social security
system they created themselves that enables them to transfer to jobs in other
MCC cooperatives. In fact, one of the functions of the MCC social security
system, known as Lagun Aro, is to serve as a clearinghouse for available
positions for those who wish to move among the cooperative group so that all
workers and cooperatives can benefit. The cooperatives have never laid off even
a single worker since the company’s inception in 1956 (Fernandez 1996).
Indeed,
the organizing idea of the social mechanism system is that no one is ever
without work. While the specific job may change, work itself is guaranteed
because of the morès associated with the Basque culture whereby quality work is
seen as fundamental to human dignity. A plaque in the lobby of MCC’s training
center, Otalora, announces the nature of this credo: Solus labor
parit virtutem/Solus virtutem parit honorem (only work gives birth to
virtue, and only virtue gives birth to honor). At the nearby shrine of Aranzuzu,
murals depict the creation of Eve from Adam’s side and Christ’s procession
to Calvary witnessed by workers wearing hardhats and work shirts with rolled-up
sleeves to portray the ethos of the Basques that work bears witness to both
creation and salvation.
Work
is conducted in a wide variety of arrangements. Cooperatives range in size from
Unekel, whose nine members operate a rabbit-breeding operation for
retail food markets, to Eroski, the 25,000-member multilevel retail and consumer
cooperative that operates supermarkets, grocery, and convenience stores
throughout Spain and France. Even the largest cooperatives are formed around
sets of units. Each unit is composed of no more than 500 members to maintain
MCC’s unique communication network (Olsen 2001). This policy developed from an
anthropological study that Davyyd
Greenwood of Cornell University and Josè L. Gonzalez (1992) conducted after
MCC’s famed 1973 “strike.” Greenwood and Gonzalez organized, led, and analyzed
roundtable discussions in the largest cooperative, Fagor, to uncover
what might have led to the strike. The analysis pointed to rapid growth in the
size of units as the main contributor to the breakdown of the communication
that had been the group’s major organizing feature.
Communicative
activity is a hallmark of the Basque region. It is said among MCC members that
there are meetings, and then there are meetings in Mondragon. This adage
illustrates the colorful and discursive nature of language exchanges typically
found in the culture and manifested throughout MCC sessions. In large part, the
socios believe in creative dissensus as the basis for consensus,
reserving, as they say, a place at the table for the “green dog”( the one who
has the disparate view). Another adage illustrates why they avoid settling into
a narrow view of either structure or process: “el maestrillo tiene su
librillo” (the mediocre teacher has a small book, or the mediocre thinker
follows but one viewpoint). Following the 1973 strike, the pervasiveness of solidaridad,
even toward the newcomers who had called for the strike, was revealed. Of the
seventeen who led the strike and were voted out as members, all were invited to
return within a year.
MCC’s activities are generally divided into
high tech manufacturing; domestic appliance production; research and
development; retail services for groceries and goods; insurance and other
consumer services; banking; social security and insurance; property development
and management; business consulting; training and development; construction
(MCC’s metal structure division, Urssa, built, among many other major
metal structures, the Frank Ghery-designed Guggenheim Museum in Bilbao);
farming; publishing; and education. Education is still the nexus of the MCC
group and embodies Arizmendi’s idea that education is the first enterprise of a
people (Azurmendi 1999). The Politeknikoa is the expanded version of the
education enterprise and continues to collaborate with various MCC entities
including the Engineering School of the University of Mondragon (Unibertsitatea
Mondragon).
The
education sector offers opportunities from preschools, elementary and secondary
schools, the polytechnic school, to a four-division university which grants
degrees in engineering, foreign languages, teacher education, and
humanities-based business and enterprise development. The members of MCC
believe that worker-members in the cooperatives and the students who study in
their schools and colleges must be universally educated in the humanities as
well as being technically competent. The members believe it is vital that they
have skills and attitudes necessary to fulfill social principles for both the
functional and political aspects of enterprise and community life. A visit to
Vitoria, the political capital of the Basque provinces, provides some subtle
evidence: in a section of the old city visitors can see that the Provincial
Office of Education and the Provincial Office of Economic Development share the
same building and are identified on the same brass plaque.
As
further testament to the group’s expansiveness and economic acumen, MCC ranks 8th
among Spain’s pillar companies in terms of gross revenues posted. Furthermore,
MCC is the most productive company in Spain – twice as productive as the
second-ranking company. Productivity is defined by economists as the ratio of
sales and service revenues produced per worker. If MCC were a U.S. company, its
2000 revenue figures ($7 billion U.S.) would situate it at #267 among the
Fortune 500. Also in 2000, MCC’s credit bank, Caja Laboral, administered
assets of more than $7 billion U.S. (MCC Annual Report for 2000). The Caja
is one of the world’s 100 most solvent banks, patronized even by depositors
not associated with the cooperatives because it offers .5 percent higher
interest rates – Spanish law provides such an advantage for banks owned by
worker groups.
MCC’s Community Economics
Besides contributing banking acumen to the
Basque and Spanish economies, MCC has consistently supported the general
economic development of the Mondragon community, its region, and beyond as the
corporation becomes more and more international. MCC has reported job gains
each year since 1973 in the face of a persistent 22 percent unemployment rate
in Spain (Spain’s national rate did lower in 1999 to 17 percent). While Spain
still struggles with massive unemployment, as do other European nations, the
three provinces known as the Basque country, together with the nearby Navarra
province to the East and Cantabria to the West, post about half as
much unemployment, steady at about 9 percent. In 1999, MCC added approximately
12,000 new jobs throughout its local, regional, and national/international
network. Seventy-five percent or so can be credited to the wide-scale
geographic expansion of the consumer cooperative, Eroski (Lezamiz 2000).
There
are three major reasons that Mondragon’s Guipuzkoa province posted less than 4
percent unemployment: MCC’s advances; the successes of fledgling businesses MCC
launches from its enterprise incubator, Saiolan, in both conventional
and cooperative forms; and the successes of other area enterprises that benefit
secondarily from the general economic influence of MCC. Another reason is MCC’s
unique orientation to affirmative action whereby applicants who seek blue
collar jobs (the largest sector of the three which include technician and
management sectors) and score more or less equally on aptitude tests earn an
additional point in the hiring process if they are the only wage-earner in a
family.
As
an aspect of their ethos, before they distribute the profits among themselves
and as a donation to the various communities in which the cooperatives are
located, MCC members contribute 10 percent of aggregate profits yearly.
Furthermore, the corporation sets aside another 10 percent for education
benefits for members and reserves yet another 10 percent for its three research
and development labs and its new Garària Center for Innovation, Centro de
Innovaciòn Garària. The Center will open in 2002 to bring together all of
MCC’s technology and organizational development cooperatives, welcoming
researchers from universities and innovation centers around the world
(www.otalora.mcc.es). Community commitment is the basis of MCC’s economics; its
geographies of power extend outward from the cooperatives themselves into a
network of considerations concerning the well-being of the worker-members and
their communities.
The Story of Irizar
The
Irizar cooperative illustrates how the deeply acknowledged principles of
community ethos are embedded in MCC’s organization.
Tianjin
Irizar Coach is an MCC
cooperative that produces buses. Irizar entered the decade of the 1990s
with myriad production and organizational difficulties owing to its chassis
design, how it managed its enterprise finances, and how it embraced the
participative needs of its members. Irizar socios and MCC socios in
general were aware something had to be done. However, simply or abruptly
shutting the company down to stop its bleeding was not an option. The
cooperative and MCC’s Congress would not close the company and put members out
of work even though it appeared the company’s needs had become complex.
I
first learned of the company’s story early in the November 2000 seminar session
at MCC’s training facility, Otalora Centro de Formaciòn. Both Mikel
Lezamiz, MCC’s chief Otalora sociologist and his socio, Inaki
Idiazabal, Director of Program Development at Otalora, described the
company’s history, development, and complex problems. Early in Lezamiz’s report
one seminar participant asked, “Why didn’t you just shut it down?”
Lezamiz
stepped back, clutched his chest, looking somewhat startled, and explained,
“Because then the members would not be able to feed their families, and their
neighborhoods would suffer.” Simple. Clear. No complicated explanations. No
points about how mitigating, organizational factors made shutting down the
cooperative less desirable than coming to its rescue. No abstract depictions.
Instead, Lezamiz expanded the story by pointing out how the MCC group marshals
its resources to solve organizational problems, not escape from them or blame
them on mere economics or such “external” conditions as market competition and
so on. Lezamiz described how the social principles were put to work within Irizar
to illustrate how equilibrio and solidaridad relate. He described
in detail the coherent response of the other cooperatives that followed the
invitation from Irizar, how the autonomy of each of the cooperatives
made it necessary for Irizar to invite wider MCC participation, the way
the company was designed to draw together to enable a member cooperative to
benefit from MCC resources., and how the cultural system’s capacity to analyze
problems carefully so that an enterprise can succeed in ways that furthered
MCC’s social principles and guaranteed that no member would be out of work. No
one considered layoffs to “downsize” Irizar, nor was
“workforce-streamlining” via technology an option. In MCC, technology is
embraced by workers because they know it makes work better; it is not developed
to take the place of workers but to make jobs better in order to advance the capacity
of an enterprise to develop (Abascal-Hildebrand 2001).
The
MCC credit bank, Caja Laboral, which had been designed to oversee the
cooperatives and respond to their capital needs, had been reframed so that its
administration of the cooperatives’ funds was less directly involved, freeing
the bank to develope its own organization, respond to the regular banking needs
of ordinary depositors, and advance overall economic development in the region.
However, the Caja is still attached to the cooperatives through its
incorporation within MCC, and it is readily available for research and
development support. The Caja was called to consider providing funds for
redesigning the bus chassis and studying marketing and sales needs so that Irizar
might respond better to competition in an ever-expanding market for buses
in Spain and the European Union. The Caja’s own social principles and
mechanisms call for reduced loan rates for troubled companies, rather than the
typical, elevated rates found elsewhere when companies seek capital to weather
troubled times. The Irizar redesign involved research and development
cooperatives, notably MTC, Ideko, and Ikerlan. MTC conducts
research and development of automotive assemblies, while Ideko specializes
in product development and production improvement. Ikerlan provides
research and development for the technical design of production systems.
At
the same time, Lezamiz explained, if Irizar were to survive as a
bus-manufacturing enterprise it would also need resources to provide new
training for its managers, technicians, and factory workers. Retraining came
from a variety of resources such as MCC cooperatives Eteo, which trains
business administrators, and Lea-Artibai and Txorieri, which
provide technical education, and Otalora, which provides responsive
organization development and education and training sessions of a more holistic
nature. These cultural expressions and mechanisms of solidaridad served
well as the foundation for the culturally based organization mechanisms. Not
only is Irizar still in business producing redesigned buses, but its socios
have exceeded the goals they set for themselves over the last several years.
The successes were further recognized throughout the European Union; Irizar was
awarded Europe’s prize for the most successful redeveloped enterprise (Lezamiz
2000). The greater prize, however, is what Irizar gave the Mondragon
community: the preservation of jobs held by its worker-owners and the renewal
of their capacities to organize themselves in collaboration with socios from
other MCC groups. By collaborating to serve Irizar, the socios
had also contributed to the overall development of MCC and the community by
protecting the worker-owners whom they regard also as neighbors and vital
members of the community. The cooperatives’ responses derive from each of the
social principles and illustrate an orientation to widening geographies of
power. The joint activity enabled the various cooperatives to evoke their
social principles in a coherent way and contribute to their larger network and
their community by strengthening one in need. While the set of responses may
appear to have only a localized effect on Irizar or MCC, the net effect
was that the company’s redevelopment benefitted Irizar families, families
of their neighbors, other businesses and services in their neighborhoods and
towns, and so on. The national/international effect is seen not only in
the award but in the relative enhancement of the Irizar cooperative
itself and of MCC in the eyes of the European Union in general.
The
responses integrated into a geography of power because they are based on a set
of social principles which yield social mechanisms and because the problem was
seen as an interrelated community problem. This integration enabled MCC
worker-members to envision work systems as community systems, assuring that the
well-being of the community was protected in the process of revitalizing Irizar
(Lezamiz 2000).
This
story functions as an introduction to the detailed analysis that philosophic
anthropology would provide, Such an anthropological report would present
detailed dialogue exchanges illustrating the intricate alignment of ideas that
comes together in what is referred to as the “play” of a conversation. For an
example of such an analysis of “play,” please refer to my narrative theory
analysis of Thai economic development (Abascal-Hildebrand 1999d).
Philosophy for Analysis of Anthropological
Text
This
analysis is textual because it unifies sets of stories into a narrative. It is
a narrative because it weaves the interconnections and the subtleties among the
stories into a complex whole. A philosophical interpretive anthropology
heightens the interconnections within a narrative because it enables a
three-part analysis. It sharpens a community’s historical sense, its sense of
the present, and suggests future action (Abascal-Hildebrand (1999a). In the
case of Irizar, a philosophical anthropology enables those involved in
the interpretation to realize the cultural relationships among the various
cooperatives that acted together to aid the ailing Irizar. Furthermore,
a philosophical anthropology allows for a recasting of Irizar’s history
through detailed conversations with participants, letting even a
taken-for-granted history be reframed while participants acknowledge their
capacity for solving dilemmas.
A
narrative analysis of work allows for a continuous integration of new story
elements whereby small stories explain as well as help in the understanding and
application of what is learned from a larger story. Written text and social
text become integrated within the interpretive theory of philosophic
anthropology because interpretive theory is also an ethical theory of history –
history expanded by a sense of what ought to be (Kemp 1992; Ricoeur
1997). New story elements add both text and texture to an existing story
because they refigure it to reflect new insights and new relationships from
former insights and relationships which then emerge as a new narrative.
A
philosophic anthropology is particularly suited to the ongoing study of complex
conditions, such as those of the Mondragon cooperatives, because narrative
theory encourages the replotting of sets of events again and again. Insights
engender new insights as various disciplinary approaches provide additional
viewpoints. The events of any story revolve around a central point but can be
rearranged as newer understandings of the central point develop; while any one
arrangement provides for an analysis, it also allows additional insights to
relate to each other and shift to form variations, a spiraling of analyses that
enable a story to carry various nuances and metaphoric arrangements.
In
other words, our data analysis depended not on one story of Irizar, but
on a story of stories about MCC, a set which draws on and embraces much larger
realms of understanding about the MCC context than if the stories were told
individually or through description. Thus, a narrative theory of text opens new
vistas and draws together varying approaches to understandings of work – such
as culture, power, and geography. The pivotal point is that the textual
character and its action-oriented profile reflect myriad facets which, when
assembled, weave a more complex social fabric of the culture of work.
The
case of Irizar provides the opportunity to interpret how the Mondragon
worker-members embodied workplace principles to guide the cooperative in
reframing itself. The history of the entire cooperative group and the socios’
ongoing portrayal of that history come together to explain why the socios
are not strategically motivated entities who redesign organizations or
render workers into victims by dismantling an enterprise under the guise of
trying to save it. Bringing in outside advisors is certainly not a new
organizational phenomenon, but these MCC advisors are not outsiders, nor are
they motivated even as insiders to cut a cooperative down in order to shore it
up. They see themselves as socios who redevelop a cooperative for its
own sake and the sake of its worker-members, the larger company, and the
community.
In Irizar
MCC worker-members recognized that retaining social mechanisms and educating
for on-going enhancement are as important a set of artifacts as are buses, or
robots, or metal structures, or anything else. Indeed, one of Arizmendi’s key pensamientos
(reflections) is that a community that does not work for its future is
destined for ruin.
Importantly,
because a philosophical anthropology focuses on action – the characters of the
plot – narrative analysis promotes interpretations of their actions to ground
their capacity as persons and put them center stage in relation to the problem
at hand. Therefore, the narrative preserves as well as projects the characters’
role as narrators. Narrators portray and resolve their own lives – they do not
wait for some mysterious player or players to manipulate them from offstage.
Thus, a philosophic anthropology provides for a network of understandings about
the socios’ action because it highlights the way in which they engage to
discern their capacity for organizing their own conditions of work and for
developing action plans that preserve their concrete historical community
(Abascal-Hildebrand 2000b, 1999c).
Narration
about MCC also depends on concrete elements. A complex narration cannot only be
about abstract concepts. Therefore, narrative analysis extends understandings
about the way assessment of work topics can be applied and how they can serve
as models for other related applications in the spirit of
quality job creation and community economic
development. Hence, the analysis allows for the extension of applications into
neighboring geographies to portray how people in other ordinary circumstances
might act to rebuild even complex socioeconomic lives. The analysis provides a
fluid model for how a community can account for its members’ humanity while
accounting for their capacity to control an economy and align with whatever political or social
history they might otherwise seek to acknowledge.
Conclusion
The
cultural aim of a community of workers can be understood within its geographies
of power. The MCC socios believe that one way for a people to control an
economy so the economy does not control the people is through an integration of
worker ownership, worker governance, democratic processes, solidarity in pay
and benefits, lifelong education, and job security (Lorenzo 1998). The socios
believe that men and women share in their own humanity most closely when
they work together to preserve and promote dignified work as power. Thus, work
is not viewed as a punishment but as an opportunity to be fuller members of a
community. For the socios, economic justice is not only distributive in
the way that they work to share equally, it is commutative; they take communal
pride in the way their work unfolds and benefits their fellow workers – what I
gain in my work so, too, do you gain, and vice versa (Lorenzo 1998).
Lorenzo
writes of the societal significance of seeking economic justice through
solidaridad; “to work and live in solidarity is no more than a recognition of
the communal origins of the human person, and a recognition of the embeddedness
of people in their community," (1998, 75) in keeping with Ricoeur who
points out that "the whole of society can be a cooperative to . . . the
extent that it practices distributive justice" (Ricoeur 1992, 200).
Lorenzo explains why Ricoeur distinguishes between society and community in his
analysis of MCC whereby he acknowledges Ricouer’s point that a society is an
economic mechanism and a community is the form in which economic exchanges are
marked by its history, morès, and customs (Lorenzo 1998, 98).
Work
in any enterprise is never neutral or local to just that enterprise; work
enables a community to change, and work's artifacts are some of the most
significant means by which people can define themselves as a culture. However,
work’s artifacts destroy values when a people allow the artifacts they produce
to symbolize who they are rather than the process they undertook to produce
them (Ricoeur 1975). Boyt and Kari (1994) emphasize the capacity of work to
serve as a major conduit for social change.
The
social commitments conceived and explored within an anthropological framework
have larger implications. MCC members conceive of them as commitments neither
beset by borders nor isolated by ideologies (Goldschmidt 2000). Because the
social commitments of work extend throughout the members of the group, they
enable the members to live community lives enriched by work rather than
shielding their private lives from intrusion by hostile conceptions of work.
Once the community is an element of the workplace, the relationship of the workplace
to more distant communities is also enhanced because communities are made of
persons whose sense of place is relative to where they live.
In
other words, in the MCC conception of work communities have no boundaries. Work
practices that intentionally draw members of a community together also draw in
related communities to form larger and larger geographies. This is why MCC’s
social mechanisms can be adapted by those in other geographies who seek to
promote dignified work that will reflect their own cultural systems and enable
them “to sleep well at night” (Perez 2001b). The socios of MCC
demonstrate how an anthropology of work can illustrate work's connectedness to
life as an communal artifact. Work enables a particular kind of attention to
community life as a form of geography of power.
Notes
1. This research was funded from 1997 to 2001
in part by the University of San Francisco Faculty Development Fund, and from
1995 to 1997 in part by the University of San Diego Faculty Development Fund.
Numerous academic papers on various aspects of MCC were funded for presentation
(some in collaboration with graduate students) to annual anthropology meetings
such as the Society for
Applied Anthropology (1996, 1997, 1998, 1999,
and 2000). Other presentations showcased students’ MCC studies, such as the
student conference titled, “The Good Workplace,” in January 2001 at the
University of San Francisco, funded by the USF Creating Community Fund.
Abascal-Hildebrand served as Guest Editor for a special issue of Peace
Review: A Transnational Journal vol. 12, No. 2, June 2000, titled
“Workplace Democracy.” She wishes to acknowledge Virgil M. Lorenzo for
introducing her to the Mondragon cooperatives and conducting his philosophic
anthropology of its aims, and David Herrera for his support, and numerous other
students whose enthusiasm continues to guide her attention to workplace
democracy.
2. Mary Abascal-Hildebrand conducts research
about workplace democracy and teaches negotiation and conflict resolution,
policy analysis, ethics, urban issues, anthropological approaches to higher
education governance, and anthropological research – from the perspective of a
“philosophic anthropology.” Her study of work as a form of social text is
rooted in the interpretive theory referred to as “critical hermeneutics.” She
teaches in the Pacific Leadership and International Studies Emphasis of the
Organization and Leadership Department in the University of San Francisco’s
School of Education.
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